Privacy Policy

Effective Date: 4/5/2025

Last Updated: 5/1/2025

Smart Truck Inc. (“Smart Truck,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, mobile application, client portal, driver portal, fuel card services, fleet management tools, support services, and related products and services collectively referred to as the “Services.”

By using Smart Truck, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information needed to provide fuel card management, fleet savings visibility, transaction reporting, driver and vehicle management, account administration, billing, customer support, and related business services.

A. Account and Contact Information

We may collect:

• Name
• Company name
• Email address
• Phone number
• Job title or role
• Login credentials
• Account permissions
• Business address
• DOT, MC, or fleet identification information, where applicable

B. Fleet, Driver, and Vehicle Information

Depending on your account setup, we may collect or process:

• Driver names
• Driver contact information
• Driver IDs or internal employee numbers
• Assigned vehicles
• Truck or trailer numbers
• Fuel card assignments
• Vehicle and fleet activity data
• Company-level fleet structure and user roles

C. Fuel Card and Transaction Information

To provide fuel card and savings services, we may collect or receive:

• Fuel card provider information
• Fuel card identifiers
• Fuel transaction date and time
• Fuel station or merchant name
• Fuel station location
• Fuel quantity
• Fuel price
• Discount amount
• Net fuel cost
• Card usage status
• Transaction history
• Invoice and payment status
• Account balance and outstanding balance information

We do not intentionally store full payment card numbers unless required for business operations and protected by appropriate security controls. Where possible, sensitive payment information is handled by authorized payment processors, banks, fuel card providers, or financial service providers.

D. Billing and Payment Information

We may collect or process:

• Billing contact details
• Invoice history
• Payment status
• Payment method references
• Bank or payment processor confirmation data
• Tax or business documentation where required
• Credit terms, weekly limits, or account risk information

E. Location-Related Information

Smart Truck may process location-related information in several ways:

• Fuel station location from fuel transactions
• Vehicle or fleet location from authorized integrations
• Location data from GPS, ELD, or telematics providers if connected by the customer
• Device location only if the user gives permission in the mobile app

We do not collect precise device location unless the app requests it and the user grants permission. You can disable device location permissions in your device settings.

F. Uploaded Files and Documents

Users may upload or provide documents such as:

• Contracts
• Fuel card documents
• Fleet documents
• Receipts
• Invoices
• Support attachments
• Business verification documents

G. Support and Communication Data

When you contact us, we may collect:

• Messages sent to support
• Email communications
• Chat messages
• Call notes
• Issue descriptions
• Screenshots or attachments
• Feedback and service requests

H. Device, Usage, and Technical Data

When you use our website or app, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• App version
• Login timestamps
• Pages or screens viewed
• Error logs
• Crash reports
• Diagnostic data
• Security and fraud-prevention logs

I. Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

• Keep users logged in
• Remember preferences
• Improve website performance
• Analyze usage
• Protect against fraud or abuse

You can control cookies through your browser settings.

2. How We Use Information

We use collected information to:

• Create and manage user accounts
• Provide access to the Smart Truck platform
• Manage fuel cards and card assignments
• Display fuel transactions and savings
• Calculate discounts, balances, and account activity
• Provide client, driver, and admin dashboards
• Process invoices and payments
• Provide customer support
• Verify account activity and prevent misuse
• Improve our website, mobile app, and services
• Send operational notifications
• Send service-related emails or messages
• Maintain security and prevent fraud
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce agreements, payment terms, and platform rules

We do not use personal information for unrelated purposes without appropriate notice or consent.

3. How We Share Information

We may share information only as necessary to operate Smart Truck and provide the Services.

A. Service Providers

We may share information with trusted service providers that help us operate our business, including:

• Cloud hosting providers
• Database and infrastructure providers
• Payment processors
• Fuel card providers
• Email and communication providers
• Analytics providers
• Customer support tools
• Security and fraud-prevention providers
• Software development and maintenance providers

These providers are authorized to use information only as needed to provide services to Smart Truck and are expected to protect the information appropriately.

B. Fuel Card, Payment, and Fleet Partners

We may share relevant business, fleet, driver, card, transaction, or billing information with:

• Fuel card providers
• Fuel networks
• Payment processors
• Banking partners
• ELD, GPS, or telematics providers
• Integration partners authorized by the customer

This sharing is necessary to provide fuel discounts, transaction reporting, card management, billing, and related services.

C. Customer Account Administrators

If your account is provided through your employer, fleet, or company, account administrators may access information related to your use of the Services, including driver activity, card assignments, fuel transactions, uploaded documents, and support requests.

D. Legal and Compliance Purposes

We may disclose information when required to:

• Comply with laws or legal processes
• Respond to lawful requests from authorities
• Enforce our agreements
• Protect Smart Truck’s rights, property, and security
• Prevent fraud, abuse, or unauthorized access
• Protect users, customers, or the public

E. Business Transfers

If Smart Truck is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

4. We Do Not Sell Personal Information

Smart Truck does not sell personal information.

We do not share personal information with third parties for cross-context behavioral advertising. We do not use your data to track you across other companies’ apps or websites for advertising purposes.

5. App Permissions

The Smart Truck mobile app may request access to certain device features only when needed.

Location

If enabled, location access may be used to support fuel-related features, nearby station functionality, transaction verification, or fleet-related services. You can disable location access in your device settings.

Camera, Photos, and Files

If enabled, camera, photo, or file access may be used to upload documents, receipts, contracts, screenshots, or support attachments.

Notifications

If enabled, push notifications may be used to send account alerts, fuel card updates, transaction notices, billing reminders, support updates, or service announcements.

You can manage app permissions through your device settings.

6. Data Retention

We retain information for as long as reasonably necessary to provide the Services, operate our business, maintain security, comply with legal obligations, resolve disputes, collect payments, enforce agreements, and maintain financial and transaction records.

Retention periods may vary depending on the type of information:

• Account data is retained while the account is active.
• Transaction and billing records may be retained for accounting, tax, audit, and legal compliance.
• Support records may be retained to resolve issues and improve service.
• Security logs may be retained to detect fraud, abuse, or unauthorized access.
• Deleted account data may be removed or anonymized unless we are legally or contractually required to retain it.

7. Account Deletion and Data Requests

You may request access, correction, or deletion of your personal information by contacting us at:

Email: [Insert Privacy Email Address]

If you use the Smart Truck mobile app and your account was created through the app, you may also initiate account deletion from within the app.

Apple requires apps that support account creation to let users initiate account deletion inside the app.

Please note that we may need to retain certain information when required for:

• Legal compliance
• Tax and accounting records
• Fraud prevention
• Security investigations
• Payment disputes
• Contract enforcement
• Fuel transaction records
• Regulatory or business audit obligations

If we cannot fully delete certain information, we will explain why and limit further use where required by law.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing
• Restrict certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent
• Opt out of certain data sharing, where applicable

To exercise your rights, contact us at:

Email: [Insert Privacy Email Address]

We may verify your identity before completing your request.

9. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, access, correct, delete, and opt out of certain sharing of personal information.

Smart Truck does not sell personal information and does not knowingly share personal information for cross-context behavioral advertising.

To submit a California privacy request, contact:

Email: [Insert Privacy Email Address]

10. European Economic Area, United Kingdom, and Switzerland Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal information under applicable data protection laws, including the GDPR where applicable.

Our legal bases may include:

• Performance of a contract
• Legitimate business interests
• Legal compliance
• Consent, where required

You may have the right to lodge a complaint with your local data protection authority.

Because Smart Truck may operate internationally, your information may be processed in the United States or other countries where we or our service providers operate. We use reasonable safeguards where required by law.

11. Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Access controls
• Authentication controls
• Encryption where appropriate
• Secure hosting environments
• Monitoring and logging
• Role-based permissions
• Security reviews
• Vendor security controls

No system is completely secure. Users are responsible for keeping their login credentials confidential and notifying us immediately of any suspected unauthorized access.

12. Children’s Privacy

Smart Truck is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 13 years old, or under the applicable age of consent in the user’s jurisdiction.

If we learn that we collected personal information from a child without proper consent, we will delete it as required by law.

13. Third-Party Links and Integrations

The Services may contain links to third-party websites or integrate with third-party platforms, including fuel card providers, payment processors, ELD providers, GPS providers, analytics providers, or communication tools.

We are not responsible for the privacy practices of third parties. Their use of information is governed by their own privacy policies and agreements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users by email, app notice, website notice, or other appropriate method.

The updated Privacy Policy will be posted with a new “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Smart Truck Inc.

Email: [Insert Privacy Email Address]

Address: [Insert Business Address]

Website: [Insert Website URL]

App Store Checklist for Smart Truck

For Apple approval, make sure the policy URL is publicly accessible without login. Apple says the app privacy information in App Store Connect must be accurate and kept up to date.

Use this as your likely App Privacy setup:

Apple App Privacy Category	Smart Truck likely answer
Contact Info	Yes — name, email, phone, company
Identifiers	Yes — user ID, account ID, device ID, fleet/customer ID
Financial Info	Yes — billing, invoices, fuel card/payment references
Location	Yes, if using GPS, fuel station location, ELD/GPS, or device location
User Content	Yes, if users upload contracts, receipts, documents, screenshots
Usage Data	Yes — app screens, login activity, feature usage
Diagnostics	Yes — crash logs, error logs, diagnostics
Purchases	Possibly yes, if Apple considers service purchases, subscriptions, or billing activity inside the app
Sensitive Info	Usually no, unless you collect IDs, government documents, or sensitive driver verification data
Contacts	No, unless the app accesses the user’s phone contacts
Tracking	No, if you do not track users across other companies’ apps/websites for advertising